Why Ho Mobile asks for proof of identity
Ho Mobile wants to be sure that the cancellation really comes from the contract holder. That is why it asks you to attach a copy of a valid ID to your letter, for example your identity card, passport or driving licence. Without this copy, the cancellation may be rejected.
How to cancel Ho Mobile
- Fill in your details above and download your cancellation letter as a free PDF, with the right address.
- Sign the letter.
- Make a legible copy of your ID, front and back.
- Send the letter with the copy of your ID by email to recesso@mail.ho-mobile.it or by registered mail with return receipt. The postal address is on this page.
Keep the delivery receipt: it is your proof that you sent the cancellation.
Why don’t we send this cancellation for you?
At the moment we cannot send cancellations that require a copy of your ID. That is why we do not offer sending for Ho Mobile. Your cancellation letter remains free and ready in 2 minutes.
Before you cancel
Check your contract for a minimum term or a notice period. Add your customer or contract number to the letter, so Ho Mobile can find your contract straight away and process your cancellation faster.
Prefer to contact Ho Mobile directly?
- Address
- Comdata Group
Servizio Clienti ho
Casella postale 17
14100 Asti
Italy - Phone
- +39 346 4448921
Frequently asked questions about cancelling Ho Mobile
Is cancelling Ho Mobile with DisdetteOnline.it free?
Yes. Ho Mobile asks for a copy of your ID with the cancellation. That is why we cannot send it for you at the moment. You prepare the letter here and download it as a free PDF, then you send it yourself.
How do I send the letter?
Sign the letter, attach a copy of your ID (front and back) and send it by PEC or registered mail with return receipt to the address on this page. Keep the receipt: it is your proof of sending.