Cancel Iliad: free and in 2 minutes

1When do you want to cancel?

Cancellation date

as soon as possible Choose a date

2Your details

Name and surname

Street and house number

City

Postcode

E-mail addressUse the email address known to Iliad, so they can process your cancellation directly.

Birthdate

Contract number

I want my data to be removed from the organisation's databases

3How should we send your cancellation?

By continuing you agree to the terms and the privacy policy. Your right of withdrawal remains.

Prefer to send it yourself? Download your cancellation letter as a free PDF and send it to Iliad yourself.

Leave the signature empty, I will sign on paper

Why Iliad asks for proof of identity

Iliad wants to be sure that the cancellation really comes from the contract holder. That is why it asks you to attach a copy of a valid ID to your letter, for example your identity card, passport or driving licence. Without this copy, the cancellation may be rejected.

How to cancel Iliad

Fill in your details above and download your cancellation letter as a free PDF, with the right address.
Sign the letter.
Make a legible copy of your ID, front and back.
Send the letter with the copy of your ID by PEC to iliaditaliaspa@legalmail.it or by registered mail with return receipt. The postal address is on this page.

Keep the delivery receipt: it is your proof that you sent the cancellation.

Why don’t we send this cancellation for you?

At the moment we cannot send cancellations that require a copy of your ID. That is why we do not offer sending for Iliad. Your cancellation letter remains free and ready in 2 minutes.

Before you cancel

Check your contract for a minimum term or a notice period. Add your customer or contract number to the letter, so Iliad can find your contract straight away and process your cancellation faster.

Prefer to contact Iliad directly?

Address: Iliad Italia S.p.A
Servizio Clienti
Iliad Italia S.p.A CP 14106
20146 Milano (MI)
Italy
Phone: 0390230377960

Frequently asked questions about cancelling Iliad

Is cancelling Iliad with DisdetteOnline.it free?

Yes. Iliad asks for a copy of your ID with the cancellation. That is why we cannot send it for you at the moment. You prepare the letter here and download it as a free PDF, then you send it yourself.

How do I send the letter?

Sign the letter, attach a copy of your ID (front and back) and send it by PEC or registered mail with return receipt to the address on this page. Keep the receipt: it is your proof of sending.